{"id":55068,"date":"2024-11-05T08:07:25","date_gmt":"2024-11-05T08:07:25","guid":{"rendered":"https:\/\/toqueen.com\/frequently-asked-questions\/"},"modified":"2026-04-08T22:47:23","modified_gmt":"2026-04-08T22:47:23","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/toqueen.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u0633\/ \u0645\u062a\u0649 \u064a\u0648\u0635\u0644 \u0637\u0644\u0628\u064a \u0627\u0648 \u0643\u0645 \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0633\u062a\u063a\u0631\u0642 \u061f<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Delivery \u062f\u0627\u062e\u0644 the Sultanate of Oman is within 24 hours, and for Gulf countries it takes 4\u20137 business days (excluding Friday as a non-working day).<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Q:<\/strong> How much does shipping cost?<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Our shipping fees are as follows:<\/p>\n\n<p class=\"wp-block-paragraph\">Delivery via Wasel Lee within the Sultanate of Oman: 1.5 OMR. Cash on delivery is available.<\/p>\n\n<p class=\"wp-block-paragraph\">Free delivery in Oman for orders above 19 OMR.<\/p>\n\n<p class=\"wp-block-paragraph\">Asyad delivery to Gulf countries: 3 OMR per kilogram. Cash on delivery is available.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Q:<\/strong> Are the products original and guaranteed?<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> All our products are 100% original. We do not deal in counterfeit or low-quality items. We are registered in Maroof as a verified and trusted business.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Q:<\/strong> How can I contact you?<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> For website technical support, inquiries, complaints, and general suggestions, please contact us via our unified number +96877277257 from 9:00 AM to 12:00 AM.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Q:<\/strong> I want to cancel my order!<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> If the order has not been shipped yet, it will be canceled immediately.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Q:<\/strong> Which countries do you ship to?<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Oman, United Arab Emirates, Kuwait, Bahrain, and Saudi Arabia.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Q:<\/strong> Is cash on delivery available outside the Sultanate of Oman?<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>A:<\/strong> Yes, cash on delivery is available in the United Arab Emirates and Qatar.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0633\/ \u0645\u062a\u0649 \u064a\u0648\u0635\u0644 \u0637\u0644\u0628\u064a \u0627\u0648 \u0643\u0645 \u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u0633\u062a\u063a\u0631\u0642 \u061f A: Delivery \u062f\u0627\u062e\u0644 the Sultanate of Oman is within 24 hours,<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-55068","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/toqueen.com\/en\/wp-json\/wp\/v2\/pages\/55068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/toqueen.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/toqueen.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/toqueen.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/toqueen.com\/en\/wp-json\/wp\/v2\/comments?post=55068"}],"version-history":[{"count":0,"href":"https:\/\/toqueen.com\/en\/wp-json\/wp\/v2\/pages\/55068\/revisions"}],"wp:attachment":[{"href":"https:\/\/toqueen.com\/en\/wp-json\/wp\/v2\/media?parent=55068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}